What's new
What Plain Freight can do for you today, newest first. Your supplier sends the cartons to our China warehouse, and we ship to any US address, from a 100 g sample to a 2,000 kg pallet. This page lists only things that already work. Nothing here is a promise about next quarter.
Plain Freight is now an app in ChatGPT
You can now price a China to USA shipment inside ChatGPT. OpenAI approved the Plain Freight app, and it was published in ChatGPT on October 15. Tell ChatGPT what you are shipping, how heavy it is and where it is going, and it asks our pricing engine directly: no web form, no Plain Freight login, no API key.
To add it, open the Plain Freight app in ChatGPT while you are signed in to ChatGPT and add it from there. Then name Plain Freight in your request. The walkthrough, with prompts to copy, is in our guide to quotes in ChatGPT, and the technical details are on our page for AI assistants.
A rough price in one question
Ask roughly what it costs to ship your goods and ChatGPT returns an air estimate, and a sea estimate from 10 kg, with transit times. Nothing is recorded and no email is needed.
A real offer, shown as a card
Ask for a firm offer with the cartons, pickup city and US ZIP code, and a priced card appears in the chat: each option with freight, US customs clearance and delivery, and whether import duty is included.
Restricted goods are flagged
If the goods need a check first, such as batteries, food, cosmetics or chemicals, the offer holds the prices and says a person looks at them. We follow up by email with what we need.
Tracking in the chat
Paste the tracking link from your booking email and ChatGPT shows the shipment as a card: the current stage out of ten, the route, the weight and the dated events, with a button to the full record.
Nothing booked or charged
The app cannot book or take payment. You book from the button on the card or by replying to the offer email, and nothing is paid before your goods are weighed at our warehouse.
Also in Claude
The same tools work in Claude as a connector, published on October 8. See the entry below, or the page for AI assistants for other MCP clients.
Plain Freight works inside Claude
You can now price a China to USA shipment without leaving a Claude chat. Anthropic approved Plain Freight as a connector for Claude, and it was published to Claude's connector directory on October 8. Tell Claude what you are shipping, how heavy it is and where it is going, and it asks us directly: no web form, no login, no API key.
To switch it on, open Plain Freight in Claude's connector directory and connect it, or search for Plain Freight under Connectors in Claude. If the listing does not open for your account, choose Add custom connector, paste https://plainfreight.com/api/mcp and leave authentication off. The step by step is on our page for AI assistants.
A rough price in one question
Ask what it costs to ship your goods by weight and Claude returns an air estimate, and a sea estimate from 10 kg, with transit times. Nothing is recorded and no email is needed for this step.
Can I ship this?
Name the product and Claude tells you whether we price it at once or whether a person looks at it first, as with batteries, cosmetics, food or chemicals, and which documents to have ready.
A real offer, shown as a card
Give the cartons, pickup city and US ZIP code and you get a priced offer in the chat: each option with freight, US customs clearance and delivery, and whether import duty is included. Add your email and the written offer is sent to you. Nothing is booked or charged.
Tracking in the chat
Paste the tracking link from your booking email and Claude shows the shipment as a card: the current stage out of ten, the route, the weight and every dated event, with a button to the full tracking record.
You approve each step
Claude asks before it calls us, every time, unless you choose Always allow. The tracking link is the only key to a shipment, so only someone you gave the link to can read it.
Other assistants
The same address works as a custom connector in any assistant that supports MCP, and in Claude Code with one command. The details are on the page for AI assistants.
Your own shipment dashboard
Every customer now has a private page with everything they have with us: each order and where it stands, each quote request, and our whole conversation. No more digging through your inbox for the right thread or asking us where a parcel is. You open it from the personal link in our emails. There is no password to create or forget.
No link to hand? Go to your account page, type the email you use with us, and we email you a 6-digit login code that works for 10 minutes. We only send it to an address we have already been in touch with, so nobody can open your page by guessing your email.
Every order, every step
Each shipment shows a status rail from booking through arrival at our China warehouse, invoice, transit, US customs and delivery, with the date of the last update. One click opens the full tracking record.
Your quote requests
Every price you asked us for, with the product, weight, destination and where it stands: received, quote sent, booked or closed. Need another one? The New quote link is right next to the list.
The whole conversation in one thread
Our emails and the messages you write on the dashboard sit together, oldest first, with the quoted history trimmed so each message reads on its own.
Write to us and attach files
A message box at the bottom takes text plus photos, PDFs, spreadsheets and Word files: a carton label, a packing list, a supplier invoice. We answer by email, and the reply shows up on your dashboard too. Replying to any of our emails still works exactly as before.
Tracking unlocks with payment
While an order waits on its invoice, the dashboard says so. Once the invoice is paid, the carrier tracking number appears on the order.
Private by design
The page is never indexed by search engines, shows only your own orders and messages, and you can log out from any device. If a link ever ends up somewhere it should not, ask us and we replace it; the old one stops working at once.
Everything else you can use today
The dashboard sits on top of the rest of the service. Here is what else works right now, in case you missed it.
Instant all-in offer
Describe your shipment on the quote form and get a price in seconds: freight, US customs clearance and delivery to your door, with duty included on door to door air and sea.
Came from ChatGPT? Paste it
If an AI assistant sent you here, paste what you told it or what it answered. The form fills itself in for you to check, then you get your price.
Printable tracking record
Every order has a tracking page with a print button. Save it as a PDF or forward it to your supplier as proof of where the goods are.
Pay by ACH, no fee
You approve the price, nothing is due then, and after your cartons are weighed at our China warehouse you get a real invoice from a registered US business, which you pay by ACH from your US bank account. No international wire, no currency conversion, no payment fee.
Branded products ship
Goods carrying a brand name are accepted and priced up front on a dedicated channel, with the price firm before you book.
Your AI can quote and track
A public API and an MCP server let AI agents get a price and read a shipment's status without an account. Details on the for AI agents page.
Free shipping data
Our China to USA price index, a chargeable-weight table and a sourced timeline of US import rule changes, free to use and cite.
Chinese site for your supplier
Send your factory to plainfreight.com/zh: the same service explained in Chinese, so the handover in China goes smoothly.
Already shipping with us?
Open your dashboard from the link in our emails, or log in with a code sent to your email.